Refund Policy

Overview

AdReportly offers a 14-day refund on all purchases — no questions asked. If you are not satisfied with your purchase for any reason, you are entitled to a full refund within 14 days of the original purchase date.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns and refunds on our behalf.

14-Day Refund Guarantee

You may request a full refund within 14 days of your purchase date. This applies to:

• All subscription plans (Pay per Report, Freelancer, Agency)
• Any one-time purchases

No reason is required. Simply contact us within 14 days and we will process your refund in full.

How to Request a Refund

Email us at support@adreportly.com with your refund request. Please include:

• The email address used for your purchase
• Your purchase date and plan or product name

You may also contact Paddle's Order Support team directly at paddle.net. Paddle processes all refunds on our behalf.

Processing Time

Approved refunds are processed within 5–10 business days and credited to the original payment method. The time for the refund to appear on your statement depends on your bank or card issuer.

Subscriptions and Cancellations

You may cancel your subscription at any time from your account dashboard or by contacting us. Cancellation takes effect at the end of your current billing period and you retain full access until then. If you cancel within 14 days of your initial subscription, you are entitled to a full refund under this policy.

Questions

For any questions about this policy, contact us at support@adreportly.com.