Terms of Service

1. Acceptance of Terms

By accessing or using AdReportly ("Service", "we", "us", or "our"), including our website, report creation tools, and related features, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

AdReportly is a web-based tool that helps users create client-ready advertising performance reports. The Service allows you to:

• Upload advertising data in CSV or XLSX format (e.g., from Meta Ads, Google Ads, or ecommerce platforms)
• Generate PDF reports with performance metrics, charts, and campaign breakdowns
• Use AI-generated content (executive summaries, insights, recommendations) based on your uploaded data
• Save reports to your account and access them from a dashboard

The Service does not connect directly to ad platforms via API. You provide data by uploading files or entering it manually. AI-generated content is produced using third-party AI services and is for informational purposes only.

3. Accounts and Registration

You may use certain features of the Service without creating an account (e.g., creating a limited number of free reports). To save reports, access your dashboard, or use paid plans, you must create an account by providing a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized use.

4. Plans, Usage Limits, and Pricing

AdReportly offers the following plans:

• Free: Up to 3 reports. No credit card required. AdReportly branding may appear on reports.
• Pay per Report: One-time payment per report. No monthly subscription. Reports may include AdReportly branding.
• Freelancer: Monthly subscription with a set number of reports per month. AdReportly branding may be removed on paid plans. Includes saved report history.
• Agency: Monthly subscription with higher or unlimited report limits. White-label options (e.g., custom logo) may be available.

Plan limits, features, and pricing are subject to change. Current pricing is displayed on our website and at checkout. If you exceed your plan's report limit, you may need to upgrade or purchase additional reports to continue.

5. Payment and Billing

Payments are processed by Paddle, our payment provider. By making a purchase, you agree to Paddle's terms and conditions and their processing of your payment information. Prices are shown in the currency displayed at checkout. For subscriptions, you will be billed on a recurring basis (e.g., monthly) until you cancel. You are responsible for any applicable taxes.

6. Refunds and Cancellations

We offer conditioned refunds within 7 days of purchase. Refunds may be granted for technical failures, billing errors, or when the Service was not delivered. Refunds are not provided for change of mind, services already used, or after 7 days. For full details, see our Refund Policy. For subscription plans, you may cancel at any time; cancellation takes effect at the end of your current billing period, and you retain access until then. No refunds are provided for partial billing periods.

7. Your Data and Content

You retain ownership of the data and content you upload or enter into the Service (e.g., CSV files, client names, campaign data). By using the Service, you grant us a limited license to process, store, and use your data solely to provide the Service (including generating reports and AI content). We do not sell your data to third parties. Our handling of personal data is described in our Privacy Policy.

You are responsible for ensuring that you have the right to upload and process any data you provide. Do not upload data that contains personally identifiable information (PII) of individuals without their consent or that violates any applicable law.

8. AI-Generated Content

The Service uses AI (including services provided by OpenAI) to generate executive summaries, insights, recommendations, and similar content based on your uploaded data. AI-generated content is provided "as is" and is for informational and editorial assistance only. We do not guarantee the accuracy, completeness, or suitability of AI-generated content for any particular purpose. You are responsible for reviewing and verifying all content before sharing it with clients or third parties.

9. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any applicable laws
• Upload data or content that infringes third-party intellectual property or privacy rights
• Attempt to gain unauthorized access to the Service, other accounts, or our systems
• Use automated means (e.g., bots, scrapers) to access the Service without our permission
• Interfere with or disrupt the Service or its infrastructure
• Resell or redistribute the Service in a manner that competes with us, unless expressly permitted

We may suspend or terminate your access if we reasonably believe you have violated these Terms or acceptable use.

10. Intellectual Property

AdReportly and its logos, design, software, and documentation are owned by us or our licensors. These Terms do not grant you any right to our intellectual property except the limited right to use the Service as described. The reports you create using your own data belong to you, subject to any license you grant us under these Terms.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-GENERATED CONTENT AND REPORT OUTPUTS ARE NOT GUARANTEED TO BE ACCURATE OR SUITABLE FOR YOUR USE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADREPORTLY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify and hold harmless AdReportly and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice. You may stop using the Service at any time. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive (e.g., disclaimers, limitation of liability, indemnification) will survive termination.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.

16. Governing Law and Disputes

These Terms shall be governed by the laws of the jurisdiction in which AdReportly operates, without regard to conflict of law principles. Any disputes shall be resolved in the courts of that jurisdiction, except where prohibited by law.

17. General

These Terms constitute the entire agreement between you and AdReportly regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right does not waive that right.

18. Contact

For questions about these Terms or the Service, contact us at support@adreportly.com.